Many men are not great listeners in everyday life. Why? They tend to listen and think about something else at the same time.
Don't believe me? Ask the women in our lives.
Rather than carefully attending to what the other person has said, many people think about their own response while the other person is talking.
In addition, they tend to interpret things to confirm the views that they already have. For this reason, they assume they already know and understand what other people are saying, because they make the assumption that it corresponds to their own expectations about what the person is likely to say or "should" be saying.
Such poor listening makes good communication almost impossible.
No matter how much care one person or group takes to communicate their concerns, values, interests, or needs in a fair, clear, unthreatening way, if the listener is not willing to receive that information in that way, the communication will fail.
I cannot tell you the number of times someone asks me a question and they are not ready to absorb my response, because their minds are already filled with pre-conceived ideas.
If you want to have a better relationship with your spouses, learn to listen.
If you want to have better relationships with your bosses and colleagues, learn to listen.
If you want to have better relationships with your customers, learn to listen.
LISTENING IS MORE THAN JUST HEARING and requires an active, conscious choice.
To listen, you must have a purpose in your heart to genuinely learn what the other person is saying and apply mental effort to understanding their message.
You might even think of listening as a task that requires focused attention to get accomplished.
Develop this skill and watch your business (and personal) relationships improve tremendously.
- Ron Malhotra