Thanks for ordering with The Successful Male Global Pty Ltd. If you are not entirely satisfied with your purchase, we're here to help.
You have 14 days (if located in Australia) and 30 days (if international) to return a physical item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Please note returns do not apply to digital downloads or online download material. Refunds can be arranged in the event of an error during receiving of download links or alternatively buyers can opt to have digital download links resent.
Refunds on physical product or digital download products
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Refunds on Online Courses
You can request a full refund up to 30 days after confirmation that your purchase has been completed. This will result in cancellation of your membership and login to any course where a full refund has been granted. All materials must be deleted or discarded as outlined in our Terms Of Service.
The Successful Male Global Pty Ltd will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you requested it.
While we make every effort to run courses as advertised, we reserve the right to change course content, assessment, dates and trainers/moderators. We also reserve the right to suspend any student who disrupts a course by his or her unacceptable behaviour.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us via the contact us page on our website or via email at firstname.lastname@example.org.
TERMS OF SERVICE
Not for Resale
All Digital Download Products or Online Products / Programs must not be resold, or otherwise transferred.
You must not allow copying of any Digital Download Products including, but not limited to, copying through file sharing networks or sharing your login details to anyone other than yourself.
Marks of Ownership
You must not remove or alter any mark of ownership, copyright, trademark watermarks or other property right which is embodied on any Digital Download Products or Online Products/Programs/Courses including its documentation.
All title, Copyright and intellectual property rights in and to the Digital Download Products or Online Products/Programs/Courses, and any installation of Digital Download Products or Online Products/Programs/Courses are owned by The Successful Male Global Pty Ltd. Storage or sharing of this intellectual property by any means electronic or otherwise, that is contrary to this agreement, may result in prosecution.
Digital Content Cancellation Rights:
a. You have the right to withdraw from your purchase without penalty until delivery of the product has started. This is defined as completion of the Credit Card purchase transaction or Paypal Purchase Transaction. At this point an email with download link or login details is sent to the buyers email address as provided during payment transaction process.
b. The Successful Male Global Pty Ltd reserves the right to not refund a digital content order once delivery of the product has begun. The download service or login details commences immediately after completion of the purchase transaction and you will not have the right to withdraw or cancel your order after this point (unless it falls within the Return Policy terms). If you cancel any payment plans in place for the purchase or membership of digital content / courses / products, full payment of any outstanding fees will apply and action will be taken by The Successful Male Global Pty Ltd to recoup all outstanding payments owed.
The Successful Male Global Pty Ltd is committed to providing you with the best possible customer service experience. The Successful Male Global Pty Ltd is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future The Successful Male Global Pty Ltd customer support features and to purchase products including online course registration, you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Successful Male Global Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Successful Male Global Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.